How Technology is Changing the Restaurant Industry in the US 2023.

Technology is Changing the Restaurant Industry

Technology is used by Every business in the world to stay ahead of the competition and get better customer feedback. It has been changing as science progresses day by day, and more advanced systems are being used to facilitate customers and keep up with the demands of the market. You can control multiple tasks by opting for the latest technology available for different jobs. The owner has to manage different things every day in a restaurant or cafe, and if not the owner, then he employs a manager to do the same.

But still, it’s a lot for a single person to look after. Tasks like purchasing ingredients from the right vendor, checking the quality of the material, maintaining the cleanliness of the tables and the decor, maintaining optimum stock so it doesn’t go out during rush hours, making sure that the right employee is assigned to their specific job, etc. are some of the essential items on each day’s checklist of the manager. With different tools and technologies by your side, it’s easier to manage such a tough job. But not every restaurant is aware of the latest trends in technologies that can help them. Let’s read about some of the best technologies available for running a restaurant:

DFS Technology:

Digital Food Safety, DFS, is a digitised method of measuring the temperature of food and inventory digitally to ensure it is safe for further processing. Its aim is to digitise the practice, which is usually done slowly in person to ensure a quality check. It removes the human barrier, which results in saving time and margin of error. Usually, staff check for the temperature and note it down. But this technology fast-tracks the process so that it eases the job of checking the quality of the inventory. It instantly records data and stores it for review at any time.

Digital Menu Boards Technology:

For decades, the usual way to showcase a menu has been either on a blackboard or printed on paper. The latter can be seen in most restaurants around the world. But new technologies are grabbing the attention of customers in many restaurants, and among these are digital menu boards. They can be easily designed using software and don’t require any kind of printing. You can add, delete, or change things at any time and even display advertisements, offers, or the top-selling dishes of the day. It’s a very cost-effective tool, as you don’t have to print about changes in the menu or prices whenever you wish to implement them. 

Mobile Ordering Technology:

A huge percentage of the world’s population uses phones throughout the day, and so the roles of apps and notifications become crucial. An app through which food can be ordered while sitting anywhere is a convenience everyone finds very useful. There are multiple factors that come together to make a great food delivery app for restaurants, like the ease of use, delivery tracking, payment integration, reviews, a vivid display of images of the food they are seeing, etc. Transact mobile ordering can be made easier with a multi-tasking app for restaurants. 

Payment Options Technology:

Whether we order food online or go to the restaurant, it is easy to pay via online options. But, in the crowd of new payment options, we need to make sure it’s a safe payment gateway that uses encryption and is recognized as a trustworthy mode. Scanning QR codes at restaurants is an easy and quick way to pay your bills. Another secure way is via contactless payment, in which one has to wave their smartphone in front of a reader. Mobile wallet payment can be an easy way to pay, as you just have to transfer the amount from a third-party wallet to the restaurant’s QR code. Biometric technology is the latest way to pay, where you just need to use a finger or palm print, and voice or even face recognition works. 

Listing Your Restaurant Technology:

Listing your restaurant on various websites helps you establish a digital presence. It helps people to search and find you easily. For example, if you list your restaurant on Google, people can post pictures and online reviews about your place. Online pictures help people see how customers have viewed your place and food, and reviews reflect what they have felt about your food and services. And it’s a great way to attract potential customers, as good review ratings are a magnet for online users. The address is pinned to your profile, which helps one easily navigate and reach the spot. You can even create your own website, showcase what you have to offer, and create a home delivery system. But if you want the delivery system to be taken care of by another party, then you can register with various online sites that handle such websites and delivery services. Online reviews can also be posted on such websites and social media platforms. 

BOH Software Technology:

BOH, or Back-Of-House are the employees that handle the backend of your restaurant business. BOH positions include kitchen manager, dishwasher, delivery service driver, head chef, sous chef, executive chef, BOH manager, and maintenance staff. They are the backbone of your food business and are responsible for the work of the kitchen, food packaging, cleaning, delivery of orders, and managing related work. Having BOH digital software aids in managing employees’ shifts, inventory control, raw material cost analysis, employee data, payroll management, training programs and other useful things. 

Technology for Digital food safety management is an accurate feature that measures temperature with its sensors, protects inventory by notifying users about its accurate condition, improves the speed of this job, and saves a lot of time that would otherwise be spent manually inspecting everything in storage. The digital team’s accountability lies in running the software smoothly, so it doesn’t miss out on doing the required tasks. The digital safety software should be doing four standard tasks. Firstly, it should log the temperature. Secondly, data should be labelled and food inspections should run automatically. Thirdly, the software should check the temperature of inventory items with sensors. And lastly, the safety of the food items and the checklist of the cleaning tasks should be maintained for both frontend and backend staff.

Technology changing Restaurant industry